Asianet Speed Test
This tool checks your Asianet Broadband connection to see if it is actually delivering the speed promised in your plan. Unlike many other ISPs that use only fiber, Asianet uses a mix of DOCSIS (Cable) and Fiber-to-the-Home (FTTH). This means your speed experience can change depending on whether your building uses the older cable network or the newer fiber lines.
While the network in Kerala and South India is generally fast, we often see users facing issues due to "Session Timeouts" or problems with older Genexis or Cisco modems rather than the Asianet line itself.
Understanding Your Speed Metrics
When you run this test, look at these three key numbers:
Download Speed: This is how fast you pull data from the internet. On Asianet's older cable plans, you might see speeds dip slightly between 7 PM and 11 PM because bandwidth is shared in the neighborhood. Fiber plans usually stay stable.
Upload Speed: Essential for Zoom calls and backups. Be aware that older Asianet plans often have slower upload speeds than download speeds. Newer Fiber plans should be symmetrical (equal upload and download).
Latency & Jitter: Asianet usually routes traffic well within South India. Your ping should ideally be under 40ms to major servers. If it is higher, you will feel lag in online games.
What Results Should You Expect?
The Wi-Fi Reality Check
Most speed issues happen because of the router, not the connection. When testing over Wi-Fi, normal results are:
Download Speed: About 90% of your plan speed (if using 5GHz Wi-Fi)
Upload Speed: About 90% of your plan speed
Stability: The connection should not drop or pause.
If you pay for a 200 Mbps plan but your test result is stuck at exactly 95 Mbps, the problem is likely your router or PC using an old "Fast Ethernet" port (limited to 100 Mbps). This is not an Asianet fault.
Why Is Your Asianet Connection Slow?
Before you call customer care, check these common configuration issues we see often:
MAC Address Binding: Asianet locks your internet to one specific device (your router). If you buy a new router or plug in a laptop directly, the internet will not work until you reset this via the web portal.
Session Expiry: Sometimes the connection "hangs" because the server thinks you are still logged in from a previous session. Restarting the router forces a fresh login.
FUP Limits: If your speed drops suddenly to exactly 2 Mbps, you have likely crossed your monthly data limit.
Modem Heat: Older modems can overheat if kept in a closed drawer, causing the internet to cut out randomly.
Asianet Technical Details
| Parameter | Details |
| Modem Brands | Genexis / Cisco / Nokia / Huawei |
| Gateway IP | 192.168.1.1 or 192.168.0.1 |
| Web Portal | https://my.asianetbroadband.in |
| Login Type | Mac-Bind / PPPoE |
| Support Number | 80860 80860 / 1800 425 4092 |
How to Get an Accurate Test
Wi-Fi signals get weaker through walls, which makes them unreliable for testing the actual line speed.
To see the true speed of your Asianet line, connect a Cat6 LAN cable directly from the Asianet modem to a laptop. This removes all wireless interference. If this wired test shows full speed, your line is fine, and the issue is your Wi-Fi router.
When to Call Support
If the steps above don't fix it, contact Asianet support in these cases:
Physical Damage: You can see the cable coming into your home is cut or damaged.
Red Light (LOS): A blinking red light on your modem means the fiber signal is broken.
High Packet Loss: If you see "packet loss" over 5% on the test results, it indicates congestion at the local node.
You can reach support via the Asianet Mobile App or by calling 80860 80860.