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Frequently Asked Questions
Why is my speed test result different from what my ISP promised?
Speed test results can vary due to network congestion, Wi-Fi interference, distance from router, device limitations, and the time of day. For the most accurate results, test with a wired connection during off-peak hours.
How often should I test my internet speed?
We recommend testing whenever you experience slowdowns, after changing your internet plan, or monthly to monitor your connection quality.
Is this speed test free?
Yes! SpeedMbps is completely free to use with no registration required.
Do you store my test results?
Your speed test results are stored on our servers only to generate a shareable result link. This data includes your speeds, ISP, and general location — but no personally identifiable information. Your test history is also stored locally on your device for easy reference. See our Privacy Policy for full details.
Why does my download speed differ from upload speed?
Most residential internet connections are asymmetric, meaning download speeds are faster than upload speeds. This is by design, as most users download more data than they upload.
Report an Issue
If you're experiencing technical issues with our speed test, please include the following information in your report:
- Browser and version
- Device and operating system
- Description of the issue
- Screenshot (if applicable)
Business Inquiries
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