Biznet Speed Test

This diagnostic utility validates the throughput of your Biznet Home connection. Unlike many local ISPs that lease bandwidth, Biznet owns its infrastructure, allowing for Symmetrical Bandwidth (1:1 Upload/Download ratio) on most residential plans. This architecture makes it the gold standard for content creators and streamers in Indonesia.

A frequent source of "No Internet" panic for Biznet users is the MAC Address Binding. If you unplug your Biznet modem and try to plug the cable directly into a third-party router (like an ASUS or TP-Link), it will often fail to connect. This is because the Biznet session is "locked" to the MAC address of the previous device. You must wait 15-30 minutes for the session to clear or call support to release it.

Understanding Your Speed Metrics

When analyzing your connection integrity, focus on these three performance vectors:

Download Throughput:
• Biznet Home 1C (100 Mbps): Wired speeds should hit ~95-100 Mbps.
• Biznet Home 3C (300 Mbps): You must use a router with Gigabit WAN/LAN ports. If you use an older router (Fast Ethernet), your speed will physically cap at 94 Mbps, wasting 70% of your bill.

Upload Throughput: Biznet is famous for Symmetry.
• Healthy Line: 150 Mbps Down / 150 Mbps Up.
• Faulty Line: If upload is significantly lower (e.g., 10 Mbps), check if you have a background cloud backup (Google Drive/iCloud) saturating the bandwidth.

Latency (Ping):
• Jakarta to Singapore: Expect 12ms to 18ms.
• Jakarta to Bali: Expect 20ms to 30ms.
If ping spikes >100ms, it is usually due to thermal throttling of the GPON modem.

What Results Should You Expect?

The "Huawei vs. ZTE" Hardware Factor

The standard-issue Optical Network Terminal (ONT) dictates your Wi-Fi limit. Benchmarks include:

Huawei HG8245H / HG8145V5: Common units. The V5 supports dual-band (5GHz). On 5GHz, expect 200-400 Mbps wireless. On 2.4GHz, do not expect more than 50 Mbps.

ZTE F609 / F670L: Known to run hot. If the unit feels extremely hot to the touch, Wi-Fi speeds will throttle. Place a small USB fan next to it for stability.

Bridge Mode: Power users often request "Bridge Mode" to use their own router. Note that Biznet support may be reluctant to enable this for residential "Home" users, often reserving it for "Metronet" business users.

Why Is Your Biznet Connection Slow?

Before contacting support (1500933), verify these common premise-level faults:

FUP (Fair Usage Policy): While marketed as unlimited, Biznet technically has a very high FUP (often in the Terabytes). If you download massive amounts of data 24/7, you may be temporarily deprioritized, though this is rare.

The "White Cable" Bend: The fiber patch cord connecting to the modem is delicate. If it is pinched by a TV cabinet, the "Light Signal" (dBm) drops, causing packet loss.

DHCP Hang: If the internet light is off, the modem might be stuck trying to renew its IP address. Turn the modem off for a full 10 minutes (not just 10 seconds) to force a session reset on the server.

Biznet Technical Configuration Data

How to Get an Accurate Test

Wireless testing is unreliable for high-bandwidth plans.

To confirm the actual speed delivered to your home:
1. Connect a Cat6 LAN cable (Cat5e is minimum) directly to LAN Port 1.
2. Disable Wi-Fi on your laptop to ensure traffic goes over the wire.
3. Run the test to a Singapore server (e.g., Singtel/Starhub) to test international bandwidth, or a Jakarta server for local.

When to Call Support

Escalate the issue to Biznet support if you observe these specific failures:

Blinking Red LOS: "Loss of Signal." The fiber cable is broken (often by kites or trucks). Requires a technician.

High Latency (>50ms to SG): If ping to Singapore is high, there may be a subsea cable cut (e.g., Matrix or B3JS). Check Biznet's social media for maintenance alerts.

No Internet (PON Green): If the PON light is green but you have no internet, your account may be "Isolated" due to a billing issue.

You can check network status and pay bills via the myBiznet App or by calling 1500933.