Breezeline Speed Test

This diagnostic utility validates the throughput of your Breezeline connection. To interpret your results, you must understand the physical medium: Coaxial Cable. Unlike pure fiber, coaxial networks are susceptible to "RF Interference" from loose connectors or damaged splitters. If your internet works fine in the morning but slows down at 8 PM, you are likely experiencing "Node Congestion"—a limitation of shared cable bandwidth in your neighborhood.

Understanding Your Speed Metrics

When analyzing your connection integrity, focus on these three performance vectors:

Download Throughput:
• 1000 Mbps (GigaFast): Wired speeds should hit ~940 Mbps.
• 500 Mbps (UltraFast): Wired speeds should be consistent.
If your speed fluctuates wildly (e.g., 800 Mbps then 200 Mbps), your modem is struggling to correct "Uncorrectable Errors" on the line.

Upload Throughput: Breezeline plans are highly Asymmetrical.
• GigaFast: ~50 Mbps Upload.
• Base Plans: ~10-20 Mbps Upload.
This is the primary bottleneck for 4K security cameras and cloud backups. If upload drops to near zero, it indicates "Noise" on the upstream frequencies.

Latency (Ping): Expect 20ms to 40ms. If you see spikes >100ms ("Lag"), it is often caused by the Intel Puma chipset in older leased modems (like the Hitron Coda) struggling with high traffic loads.

What Results Should You Expect?

The "Gateway" vs. "Pod" Factor

Your test result depends entirely on where you connect. Benchmarks include:

Main Gateway (Wired): The Hitron or Arris modem connected to the coax wall outlet. This will deliver 100% of your plan speed.

Main Gateway (Wi-Fi): If you are standing next to the main unit, expect 600-800 Mbps on Wi-Fi 6 devices.

Satellite Pods: These small hexagons plug into wall sockets. They use a wireless backhaul. Expect 200-400 Mbps max. Do not use these for competitive gaming.

Why Is Your Breezeline Connection Slow?

Before calling support (888-536-9600), verify these common premise-level faults:

The "Finger-Tight" Trap: The #1 cause of Breezeline intermittent drops is a loose coaxial cable. The connector must be "Wrench Tight" (finger tight + 1/4 turn with a 7/16 wrench). A loose cable leaks radio waves (LTE/FM Radio) into the line, killing the signal.

Splitter Decay: If you have a splitter feeding a TV and the modem, bypass it. Connect the modem directly to the wall. Cheap gold splitters degrade over time and ruin DOCSIS 3.1 signals.

Pod "Hop" Issues: If your phone connects to a Pod in the hallway instead of the main router in the living room, your speed will tank. Toggle Wi-Fi off/on to force a "Steering" update.

Breezeline Technical Configuration Data

How to Get an Accurate Test

Wireless testing via Plume Pods is scientifically invalid for line diagnostics.

To confirm the actual speed delivered to your home:
1. Locate the Main Gateway (the box with the Coax cable screwed into it).
2. Connect a Cat6 Ethernet cable directly to LAN Port 1.
3. Run the test. If this wired test matches your plan, your line is healthy, and you need to reposition your Wi-Fi pods.

When to Call Support

Escalate the issue to Breezeline support if you observe these specific failures:

Blinking US/DS Light: The modem cannot lock onto the Upstream or Downstream channels. (Physical signal outage).

"Connected, No Internet": The @ light is solid, but you can't browse. This indicates a DHCP provisioning error on Breezeline's side.

T3 Timeouts: If you log into the modem event log and see repeated "T3 Timeouts," there is significant noise on the line requiring a bucket truck fix.

You can check for outages and troubleshoot equipment via the My Breezeline App or by calling 888-536-9600.