Converge Speed Test - Free Pure Fiber Broadband Check
Run a free Converge speed test to accurately measure the performance of your Philippine internet connection. This diagnostic tool checks your download speed, upload speed, latency (ping), and jitter in seconds. Once complete, you can compare your actual speeds against Converge ICT's officially advertised FiberX plan tiers. If your results are lower than expected, read our guide to troubleshoot the red LOS light, understand CGNAT limitations, or optimize your ZTE/Huawei router.
| Technology | Pure FTTH (Fiber to the Home) End-to-End |
| Coverage | Luzon, Visayas, Mindanao (Rapidly Expanding) |
| Maximum Speed | 1000 Mbps (Gigabit) on XG-PON plans |
| Data Caps | Truly unlimited data on all FiberX plans |
| Router Models | ZTE F670L / Huawei HG8145V5 / Skyworth |
| Term Contracts | 24-month lock-in period standard |
| Typical Latency | 2 - 10 Milliseconds (Manila peering) |
| Unique Features | "Time of Day" plans with speed boosts |
Converge FiberX Plans & Expected Speeds
Unlike competitors that still use legacy copper VDSL in some areas, Converge strictly operates an end-to-end pure fiber network. This means their upload speeds are completely symmetric (Upload = Download).
| Plan Name | Advertised Download Speed | Advertised Upload Speed | Monthly Fee (PHP) |
|---|---|---|---|
| FiberX 1500 | 200 Mbps | 200 Mbps | ₱1,500 / month |
| FiberX 2000 | 400 Mbps | 400 Mbps | ₱2,000 / month |
| FiberX 2500 | 600 Mbps | 600 Mbps | ₱2,500 / month |
| FiberX 3500 | 800 Mbps | 800 Mbps | ₱3,500 / month |
Note: Converge frequently performs free speed upgrades. A few years ago, FiberX 1500 only offered 50 Mbps, but legacy subscribers were automatically bumped up to 200 Mbps.
The ZTE & Huawei Modem Breakdown
Converge supplies fiber customers with an Optical Network Unit (ONU)—typically a dual-band ZTE F670L, a Huawei HG8145V5, or sometimes a Skyworth model.
- Admin Access: Navigate to
http://192.168.1.1(or192.168.100.1for older ZTEs) in your web browser. The standard ZTE login is usernamecostumer(oruser) and passwordsupport(or printed on the back sticker). - The 2.4GHz Trap: The stock ZTE modem is notoriously weak on the 2.4GHz Wi-Fi band, often physically bottlenecking speeds at 50 Mbps. If you pay for FiberX 1500 (200 Mbps) but test at 45 Mbps on your phone, you are trapped on the 2.4GHz network. Always connect to the SSID ending in "-5G".
The Ultimate Converge Troubleshooting Guide (Reddit Sourced)
To provide actionable technical advice, we've reviewed the most common complaints and workarounds discussed by Philippine power users on r/InternetPH.
1. The Blinking Red LOS Light
The most infamous issue for Converge users is the blinking red LOS (Loss of Signal) light. If your PON light turns off and LOS blinks red, your internet is dead.
This indicates a physical fiber break or a severely degraded optical signal (weaker than -30dBm) between your house and the street NAP box. It is often caused by rats chewing cables or reckless linemen disconnecting your port. You cannot fix this in the router settings. You must contact Converge Support to dispatch a physical line technician.
Pro Tip: Sometimes, dust gets into the green fiber connector at the back of the modem. Carefully unplug it, wipe the tip with a dry microfiber cloth, and plug it back in firmly until it clicks. If it stays red, you need a technician.
2. Strict CGNAT and Port Forwarding
Like most budget ISPs, Converge places all standard residential plans under Carrier Grade NAT (CGNAT). You do not get a unique public IPv4 address.
- The Problem: CGNAT completely breaks port forwarding. You cannot host a Plex media server, run a Minecraft server, or get an Open NAT type for P2P console games (like Nintendo Switch online matches).
- The Solution: Unfortunately, unlike PLDT, Converge is incredibly strict about CGNAT. They generally will not remove residential users from CGNAT upon request. If you desperately need a public IP, you must either upgrade to a Business plan (which guarantees a static IP), use a third-party VPN with port forwarding (like Tailscale or Ngrok), or rely on IPv6 (which Converge is slowly rolling out).
3. Bridge Mode and Mesh Routers
Because the stock Converge modems have terrible Wi-Fi range through concrete walls, power users highly recommend buying a third-party mesh system (like Deco or eero). However, putting the Converge modem into full Bridge Mode usually requires the superadmin password, which Converge constantly changes.
The Easy Workaround: Instead of hacking the router, just plug your new mesh router into LAN 1 of the Converge modem. Put your mesh router into "Access Point (AP) Mode". This avoids double-NAT issues and lets the Converge modem handle the routing while your expensive mesh handles the Wi-Fi.
Converge Internet - Pros and Cons
Pros:
- Incredible value for money. FiberX 1500 offers 200 Mbps, making it one of the cheapest high-speed plans in the Philippines.
- Pure end-to-end fiber ensures low local ping (often 2-5ms in Manila).
- Symmetric download and upload speeds across all tiers.
Cons:
- Customer service dispatch times can be extremely slow during mass outages.
- Strict CGNAT policy ruins home server hosting and specific gaming setups.
- No bundled landline included (strictly internet only).
- Prone to routing issues with specific international games (like Genshin Impact or FFXIV) requiring a gaming VPN.
Competitor Comparison
| Competitor | Network Focus | Key Feature Differences |
|---|---|---|
| PLDT Home Fibr | Fiber & VDSL | The massive incumbent. PLDT plans are slightly more expensive but include a landline. PLDT is also more lenient about removing users from CGNAT if requested. |
| Globe At Home | Fiber & 5G Wireless | Globe offers fiber but focuses heavily on wireless 5G solutions. They have excellent customer service app integration but can be pricier for raw fiber speeds. |
Related Diagnostic Tools
Ensure your connection is perfectly stable by using our supplementary testing tools:
- Ping Test - Evaluate raw latency and response stability.
- Global Ping Test - Check your latency from routing locations worldwide.
Converge ICT - Frequently Asked Questions
Why is the LOS light blinking red on my Converge modem?
A blinking red LOS (Loss of Signal) light means there is a physical fiber cut between your house and the street box, or the signal has dropped below acceptable levels (-30dBm). You must report this to Converge Support to get a technician dispatched.
What is the Converge router login IP?
Most Converge modems (ZTE F660/F670 or Huawei HG8145V5) use 192.168.1.1 as the default gateway. Some older ZTE models use 192.168.100.1.
How do I fix high ping in games but fast download speed?
High ping with fast download often means Wi-Fi interference. Switch from the 2.4GHz to the 5GHz band, or better yet, use a LAN cable. If the issue persists on LAN, it is a backend routing issue with Converge's international transit partners.
Can I get a static IP on Converge?
Converge residential plans (FiberX) do not offer static IPs and are strictly placed under CGNAT. To get a static IP, you must upgrade to a Converge Business plan.