PLDT Speed Test - Free Home Fibr Broadband Check

Run a free PLDT speed test to accurately measure the performance of your Philippine internet connection. This diagnostic tool checks your download speed, upload speed, latency (ping), and jitter in seconds. Once complete, you can compare your actual speeds against PLDT Home Fibr's officially advertised Unli All plan tiers. If your results are lower than expected, read our guide to troubleshoot the dreaded red LOS light, request CGNAT removal for gaming, or bypass the Huawei/FiberHome router entirely.

PLDT Fibr Plans & Expected Speeds

PLDT frequently updates their Home Fibr portfolio. The speeds below reflect the standard Unli All and Fibr Plus plans. Unlike DSL, fiber connections should provide symmetric speeds (Upload = Download).

Note: If you are on an older legacy plan (e.g., Plan 1299), you may need to call PLDT to request a free speed realignment to modern tiers.

The Huawei & FiberHome Modem Breakdown

PLDT supplies fiber customers with an Optical Network Unit (ONU)—typically a Huawei HG8145V5 or a FiberHome AN5506 model. These act as both the fiber modem and the Wi-Fi router.

• Admin Access: Navigate to http://192.168.1.1 in your web browser. The default username is usually "admin" and the password is "1234". If this doesn't work, check the sticker on the bottom of the device.
• The 100 Mbps LAN Trap: On many older PLDT modems (black or white FiberHome units), only LAN Port 1 is Gigabit. LAN Ports 2, 3, and 4 are often physically capped at 100 Mbps. If you pay for Plan 1699 (200 Mbps) but your wired speed test is stuck at 90 Mbps, ensure your PC is plugged into LAN 1.

The Ultimate PLDT Troubleshooting Guide (Reddit Sourced)

To provide actionable technical advice, we've reviewed the most common complaints and workarounds discussed by Philippine power users on r/InternetPH and r/Philippines.

1. The Dreaded Red LOS Light (Loss of Signal)

The most common internet outage issue for PLDT users is the blinking red LOS (Loss of Signal) light on the front of the modem. If the PON light is off and the LOS light is flashing red, you have a physical fiber break.

This means the fiber optic cable outside your house has been cut (often by passing trucks), bent too sharply, or a technician accidentally unplugged your port at the street cabinet (NAP box). There is no software fix for this. You must call 171 immediately to request a line technician dispatch.

2. The CGNAT Bottleneck (Gaming and Hosting)

Because the global supply of IPv4 addresses is exhausted, PLDT places residential users behind Carrier Grade NAT (CGNAT). This shares one public IP address among multiple houses.

• The Problem: CGNAT breaks port forwarding. You cannot host game servers, access home CCTV remotely, or get an "Open NAT" type on consoles (resulting in restricted voice chat in games).
• The Solution: You can call PLDT support (171) or use their Twitter (X) support account to request a "CGNAT Removal" or "Public IP assignment". Inform them you need it for work VPNs or CCTV access. Note that PLDT agents sometimes refuse this for residential plans, but persistence (or asking to speak to a Tier 2 technician) usually succeeds.

3. Bridge Mode and the Super Admin Password

The PLDT-supplied routers have notoriously poor Wi-Fi range (especially through thick concrete walls common in the Philippines). Advanced users often prefer to use their own mesh routers (like TP-Link Deco or Asus ZenWiFi).

To do this correctly, you must put the PLDT modem into "Bridge Mode". However, the standard "admin/1234" login does not give you permission to do this. You need the Super Admin (adminpldt) password, which PLDT constantly changes via remote updates. To get bridge mode activated without hacking the router, call 171 and explicitly ask them to remotely bridge your modem and disable the built-in Wi-Fi.

PLDT Internet - Pros and Cons

Pros:

• Widest FTTH coverage in the Philippines, reaching deep into provinces.
• Bundled landline is very useful for calling local businesses and government hotlines.
• Generally offers the lowest ping to local Manila servers for competitive gaming (Valorant, MLBB).

Cons:

• Customer service (171) is notoriously slow; repairing a red LOS light can sometimes take weeks.
• Lengthy 36-month lock-in period for new connections.
• Strict CGNAT implementation requires frustrating phone calls to remove.
• Default routers lack range and advanced Quality of Service (QoS) features.

Competitor Comparison

Related Diagnostic Tools

Ensure your connection is perfectly stable by using our supplementary testing tools:

• Ping Test - Evaluate raw latency and response stability.
• Global Ping Test - Check your latency from routing locations worldwide.

PLDT Home Fibr - Frequently Asked Questions