Quickline Speed Test
This page provides a professional internet speed test for Quickline customers in Switzerland. Whether you are connected via the TV cable network (HFC) or the newer Fiber (FTTH) infrastructure, verify your bandwidth here.
Quickline is one of Switzerland's leading entertainment and entertainment providers, serving over 400,000 households via local partner networks.
Interpreting Your Quickline Results
Download Speed:
- Fiber: You should see speeds very close to your subscription (e.g., 1 Gbps or 10 Gbps).
- Cable: Speeds may fluctuate more during peak evening hours (20:00 - 22:00) due to shared
neighborhood bandwidth.
Upload Speed:
- Asymmetric (Cable): Upload speeds are typically much lower than download (e.g., 50 Mbps
upload on a 500 Mbps download plan).
- Symmetric (Fiber): Fiber plans often offer equal upload and download speeds.
Ping (Latenz):
- Fiber:
< 10ms.
- Cable: 15-30ms.
Quickline Router Management (Cockpit)
Unlike many other ISPs, Quickline manages its routers (WLAN Plus, Cable Modems) remotely via a cloud portal. You often cannot log in directly via an IP address.
| Management Method | Details |
| Quickline Cockpit (Primary Method) |
URL: my.quickline.ch Function: Use this portal to change Wi-Fi passwords, set up guest networks, and view connected devices. |
| Direct IP Access (Locked on most devices) |
IP: 192.168.0.1 (Often inaccessible) Note: Most settings are locked down by Quickline firmware. Use the Cockpit instead. |
Common Troubleshooting
Red Internet Light: A solid or flashing red light usually means the modem has lost
connection to the Quickline network.
1. Check if the coaxial cable is screwed in tight.
2. Unplug power for 30 seconds and plug back in.
3. If it persists, call support.
Slow WLAN Plus: If your Quickline WLAN Plus pods are slow, ensure they are not placed too far apart. The LED on the pod should be green, indicating a strong backhaul connection.
Wired vs Wi-Fi Testing
For accurate results on high-speed plans (500 Mbps+), use an Ethernet cable (LAN cable). Testing via Wi-Fi introduces limitations from your device's antenna and local interference.
When to contact Quickline Support (0800 84 10 20)
Reach out to technical support if:
The "Internet" LED remains red after a restart.
You need to activate Bridge Mode to use your own router.
You are moving house and need to transfer your connection.
Quickline Speed Test FAQs
Why is my Quickline internet light red? A red light indicates a loss of signal. This can happen during a regional outage or if your cable is loose. Restart your modem first; if the light stays red, check for outages on the Quickline website.
How do I login to my Quickline router settings? You generally don't login via an IP address
like other routers. Instead, go to my.quickline.ch (Customer Cockpit) to manage your Wi-Fi name,
password, and other settings.
What is the Quickline customer support number? The free hotline for private customers is 0800 84 10 20.
Can I use my own router with Quickline? Yes, but you must ask Quickline to set their provided modem to "Bridge Mode" first. This disables the built-in Wi-Fi and router functions, allowing you to connect your own device to LAN Port 1.
Quickline Competitors
Compare your speeds with other major Swiss providers:
- Swisscom Speed Test: The national incumbent with extensive fiber coverage.
- Sunrise Speed Test: A major competitor offering both Cable (HFC) and Fiber.
- Salt Speed Test: Known for their 10 Gbps Fiber Box.