Eastlink Speed Test
This page helps Eastlink customers in Atlantic Canada, Ontario, and Alberta check their internet speed. Eastlink primarily uses Hybrid Fiber-Coax (HFC) technology, similar to Rogers or Xfinity, to deliver high-speed internet.
Whether you are on the "Internet 350", "940", or "Fibre Link" plan, this speed test will confirm if your Hitron or Arris modem is delivering the speeds you pay for.
How to interpret your Eastlink speed result
Because Eastlink uses cable technology, speeds are often "Asymmetric" (fast download, slower upload):
Download Speed: Should range from 100 Mbps to 940 Mbps depending on your plan. Fluctuations during peak evening hours (7 PM - 11 PM) are common on cable networks.
Upload Speed: Typically much lower (10 Mbps to 15 Mbps), unless you are on a specific Fiber plan. This is limited by DOCSIS technology.
Ping (Latency): Expect 20ms - 40ms. If you see pings over 100ms, online gaming may feel laggy ("rubber banding").
Eastlink Internet: Expected Performance
Connection characteristics
Technology: DOCSIS 3.0 / 3.1 Cable Internet.
Modems: Hitron CODA-4582, Arris DG3270, and eero Mesh Wi-Fi.
Wi-Fi 6: Available with newer eero 6 systems for better coverage.
Typical real-world performance
Wired (Ethernet): Should deliver 90-100% of plan speed (e.g., ~900 Mbps on Gig plan).
Wi-Fi (5 GHz): Expect 300-600 Mbps near the router.
Wi-Fi (2.4 GHz): Generally capped at 50-80 Mbps due to interference.
Common Causes of Slow Eastlink Internet
If your speed is slower than expected, check these common cable internet issues:
Blinking US/DS Lights: If the Upstream (US) or Downstream (DS) lights are blinking, your modem is struggling to lock onto a signal. Check your coax cable tightness.
Node Congestion: Cable internet is shared with neighbors. You might see slower speeds during peak usage times.
Old Router: Using an older router (Wi-Fi 4/N) will not support speeds above 100 Mbps.
Eastlink Router Login – Default IP, Username & Password
To change your Wi-Fi password or reset your modem, you need to access the admin interface.
| Eastlink Router Login Details | Information |
| Router Login IP Address | 192.168.0.1 |
| Default Username (Hitron) | cusadmin |
| Default Password (Hitron) | password (or check back sticker) |
| Default Username (Arris) | admin |
| Default Password (Arris) | password |
Steps to Login
- Ensure you are connected to Eastlink Wi-Fi
- Open your web browser (Chrome/Edge/Safari)
- Type 192.168.0.1 in the address bar
- Enter username: cusadmin (for Hitron) or admin (for Arris)
- Enter password: Check the sticker on the back of your modem
Troubleshooting Gateway Lights
Solid Online (@): Internet is connected and working.
Blinking US/DS: Scanning for signal. Check cables.
Solid Blue (DS/US): DOCSIS 3.0/3.1 channel bonding active (Good).
Off (Power): Check power outlet and adapter.
Wired vs Wi-Fi Testing
To verify if Eastlink is delivering the speed you pay for:
Connect a laptop directly to the modem using a CAT5e or CAT6 Ethernet cable. If this wired test is fast (e.g., 350 Mbps), your internet line is fine, and any slowness is due to Wi-Fi interference.
When to contact Eastlink Support
Contact Eastlink support at 1-888-345-1111 if:
Your US/DS lights are blinking for more than 20 minutes.
Your wired speed test is consistently below 60% of your plan speed.
You have frequent disconnects during rain or wind (sign of line damage).
Eastlink Speed Test FAQs
What does a blinking US/DS light mean on my Eastlink modem? Blinking Upstream or Downstream lights mean the modem cannot connect to the Eastlink network. This usually indicates a local outage or a loose cable connection.
Why is my Eastlink upload speed so slow? Eastlink uses cable technology which is designed to have faster download speeds than upload speeds. 10-15 Mbps upload is standard for most residential plans.
How do I log into my Eastlink Hitron or Arris router? Go to 192.168.0.1 in your browser. Try 'cusadmin' as the username for Hitron modems, or 'admin' for Arris modems.
Does Eastlink have data caps? Many Eastlink plans are "Unlimited", but always check your specific agreement. "Unlimited" usage is subject to fair use policies.
Compare with Alternative Providers
Compare your Eastlink speeds with other Canadian ISPs:
- Bell Speed Test: Major fiber competitor in Atlantic Canada.
- Rogers Speed Test: Major cable competitor in Ontario/Atlantic.
- Telus Speed Test: Fiber competitor in Western Canada.
- Starlink Speed Test: Satellite option for rural areas.